CookiePolicy
How we use cookies and similar technologies
Effective date: September 1, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you use CountiQ. They help us provide you with a better experience by remembering your preferences and improving app functionality.
2. Types of Cookies We Use
• Essential Cookies: Required for basic app functionality, authentication, and security. • Preference Cookies: Store your settings like language, currency, and theme preferences. • Analytics Cookies: Help us understand how you use the app to improve performance and user experience. • Performance Cookies: Monitor app performance and identify technical issues.
3. Mobile App Data Storage
In our mobile app, we use local storage mechanisms similar to cookies: • App Preferences: Settings, theme, and user preferences stored locally. • Session Data: Authentication tokens and temporary session information. • Cache Data: Frequently accessed data to improve app performance. • Analytics Data: Anonymous usage statistics to improve app functionality.
4. Third-Party Services
We integrate with trusted third-party services that may use their own cookies and tracking technologies: • Firebase Analytics: For app usage analytics and crash reporting. • Google Play Services: For app authentication and billing. • Apple Services: For App Store functionality and authentication.
5. How We Use This Information
• Maintain your login session and app preferences. • Personalize your experience with preferred settings. • Analyze app usage to identify and fix issues. • Improve app performance and user interface. • Provide customer support and troubleshoot problems.
6. Managing Your Preferences
You can control cookie and data storage preferences: • App Settings: Adjust privacy and data settings within the CountiQ app. • Device Settings: Manage app permissions and data usage in your device settings. • Account Settings: Control analytics and data sharing preferences in your account. • Clear Data: Reset app data and preferences through app settings.
7. Browser Cookies (Website)
When you visit our website, we may use: • Functional Cookies: Essential for website navigation and functionality. • Analytics Cookies: Google Analytics to understand website usage. • No Advertising Cookies: We do not use cookies for advertising or tracking across websites.
8. Cookie Retention
• Session Cookies: Deleted when you close the app or browser. • Persistent Cookies: Stored for specific periods based on their purpose. • Preference Data: Retained until you change settings or delete the app. • Analytics Data: Anonymized and retained for statistical analysis.
9. Your Rights
You have the right to: • Access information about cookies and data we collect. • Update your preferences and settings at any time. • Delete app data and reset preferences. • Opt-out of non-essential analytics and tracking.
10. Children's Privacy
CountiQ is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children through cookies or any other means.
11. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted in the app and on our website. Continued use of CountiQ indicates acceptance of updated terms.
12. Contact Us
For questions about our use of cookies or this policy, contact us at info@countiq.net.
Cookie Questions?
If you have any questions about our Cookie Policy, please contact us
📧 info@countiq.net