Security &
Data Protection

Your financial data deserves the highest level of protection. Here's how we keep your information secure.

🔐 Data Encryption

All your financial data is protected with industry-standard AES-256 encryption:

  • Data encrypted both in transit and at rest
  • SSL/TLS protocols for secure data transmission
  • Zero-knowledge architecture - we cannot access your raw financial data
  • End-to-end encryption for all sensitive information

🔑 Authentication & Access Control

  • Biometric authentication (fingerprint, Face ID)
  • PIN and passcode protection
  • Multi-factor authentication (MFA) support
  • Automatic session timeouts
  • Device-specific security tokens

☁️ Secure Cloud Storage

  • Data stored in SOC 2 Type II certified data centers
  • Geographic redundancy with automatic failover
  • Regular automated backups with 99.9% uptime guarantee
  • Optional local device storage (data never leaves your device)
  • Secure data synchronization across your devices

🛡️ Privacy Protection

  • No data sharing with third parties without your explicit consent
  • Minimal data collection - only what's necessary for app functionality
  • Right to data portability and deletion
  • GDPR and CCPA compliant data handling
  • Anonymous usage analytics (no personal data)

📊 Security Monitoring

  • 24/7 security monitoring and threat detection
  • Regular security audits and penetration testing
  • Vulnerability assessments and timely patches
  • Intrusion detection and prevention systems
  • Incident response team and security protocols

✅ Compliance & Certifications

  • SOC 2 Type II compliance for security controls
  • ISO 27001 information security management
  • PCI DSS compliance for payment data handling
  • GDPR compliance for EU user data protection
  • Regular third-party security assessments

💡 Your Security Responsibilities

While we protect your data, here's what you can do to enhance your security:

  • Enable biometric authentication on your device
  • Use a strong, unique PIN for the app
  • Keep your device and app updated
  • Don't share your login credentials
  • Log out when using shared devices
  • Report any suspicious activity immediately

🚨 Report Security Issues

If you discover a security vulnerability or have security concerns, please contact us immediately:

Security Email: security@countiq.net

Response Time: Within 24 hours

Bug Bounty: We recognize and reward security researchers

Questions about our security practices?

Contact Our Security Team